support

Support & Help Center Signature Generator App Last Updated: August 6, 2025 📞 Contact Support Developer: Ashen Ishanka Email: ishankacostha@gmail.com Response Time: Within 24-48 hours GitHub: github.com/ashenishanka/signature_gen 🚀 Getting Started First Time Setup Download & Install the app from your device's app store Grant Permissions when prompted (Photo Library access for saving signatures) Start Drawing your signature on the canvas area Customize pen colors and background options Save or Share your completed signatures Quick Start Guide Draw: Use your finger or stylus on the white canvas area Customize: Choose pen colors from the horizontal color picker Background: Select background colors or keep transparent Adjust: Use the slider to change pen thickness (1-10px) Actions: Clear, Save, Share, or access more color options 📱 How to Use Creating Signatures Canvas Area: The large white area is where you draw your signature Pen Colors: Tap any color in the horizontal scroll list to change pen color Pen Width: Adjust the slider at the bottom to change line thickness Background: Choose from preset background colors or select transparent Background Options Transparent: Red crossed circle icon (no background) White: Clean white background Light Colors: Various light tinted backgrounds Custom Colors: Tap "Colors" button for more options Saving & Sharing Save: Saves signature to your device's photo gallery in "Signatures" album Share: Opens your device's sharing options (Messages, Email, AirDrop, etc.) Gallery: View all saved signatures within the app Clear: Removes current signature from canvas (does not delete saved signatures) ⚙️ Features & Settings Main Features ✨ Custom Pen Colors: Black, Blue, Red, Green, Purple, Orange, Brown 🎨 Background Options: Transparent, White, and various light colors 📏 Adjustable Pen Width: 1-10 pixel thickness 💾 Local Storage: All signatures saved on your device 📤 Easy Sharing: Share via any app on your device 🖼️ Gallery View: Browse all your saved signatures ⚡ High Quality: 3x resolution export for crisp images Settings Screen Drawing Preferences: Customize default pen settings Export Quality: Adjust image resolution and format Storage Management: View saved signatures count App Information: Version details and developer info 🔧 Troubleshooting Common Issues ❌ Can't Save Signatures Solution: Check if you've granted Photo Library permission Steps: Settings > Privacy & Security > Photos > Signature Generator > Allow ❌ App Crashes When Drawing Solution: Restart the app and try drawing slower Tip: Avoid very rapid drawing motions ❌ Colors Not Changing Solution: Make sure to tap directly on the color circle Note: Selected colors show a checkmark and border ❌ Signatures Look Pixelated Solution: Check export quality settings Tip: Higher quality settings produce larger, clearer files ❌ Can't Find Saved Signatures Location: Photos app > Albums > Signatures Alternative: Use the Gallery button in the app Performance Tips 🔄 Restart the app if it becomes slow 📱 Free up device storage for better performance 🧹 Clear old signatures if storage is low ⚡ Close other apps while drawing for smoother experience 📋 Frequently Asked Questions General Questions Q: Is this app free? A: Yes, the Signature Generator app is completely free with no in-app purchases. Q: Do I need an internet connection? A: No, the app works completely offline. No internet required. Q: Where are my signatures stored? A: All signatures are stored locally on your device in the Photos app under the "Signatures" album. Q: Can I use this for legal documents? A: This creates digital signature images. Check local laws regarding digital signature validity for legal documents. Technical Questions Q: What file format are signatures saved in? A: Signatures are saved as high-quality PNG files with transparent backgrounds (if selected). Q: Can I edit a signature after saving? A: No, once saved, signatures cannot be edited. You'll need to create a new one. Q: What's the maximum signature size? A: The app automatically optimizes size while maintaining quality. No specific size limits. Q: Can I import existing signatures? A: Currently, the app only supports creating new signatures, not importing existing ones. Privacy Questions Q: Is my data sent anywhere? A: No, all signatures and data stay on your device. Nothing is sent to external servers. Q: Can other apps access my signatures? A: Only if you explicitly share them. The app doesn't automatically share data. Q: What permissions does the app need? A: Only Photo Library access for saving signatures. No other permissions required. 🐛 Bug Reports & Feature Requests Reporting Issues When contacting support, please include: Device Model: (iPhone 15, Samsung Galaxy S24, etc.) OS Version: (iOS 18.5, Android 14, etc.) App Version: (Found in Settings screen) Issue Description: What happened and when Steps to Reproduce: How to recreate the problem Feature Requests We welcome suggestions for new features! Popular requests: ✅ Additional pen styles (already planned) ✅ Signature templates (under consideration) ✅ Cloud sync (evaluating privacy implications) ✅ Multiple signature slots (in development) 📝 Version History Current Version Enhanced UI: Modern, beautiful interface with purple theme Improved Performance: Faster drawing and smoother interactions Better Quality: Higher resolution exports Gallery Feature: View all saved signatures in-app Settings Screen: Customizable preferences Upcoming Features 🎨 More pen styles and effects 📁 Signature organization and folders 🔄 Undo/Redo functionality 📏 Signature size templates 💡 Tips & Best Practices Creating Better Signatures Steady Hand: Draw slowly for smoother lines Practice: Use the clear button to practice before saving Contrast: Choose pen colors that contrast with your background Size: Make signatures large enough to be clearly visible when shrunk Organization Naming: Save signatures with clear names in your Photos app Albums: Use the automatic "Signatures" album for organization Backup: Consider backing up important signatures to cloud storage 🆘 Emergency Support Critical Issues For app crashes, data loss, or urgent technical problems: Email: ishankacostha@gmail.com Subject Line: URGENT - Signature Generator Support Response Time: Within 12 hours for critical issues Regular Support For general questions, feature requests, or minor issues: Email: ishankacostha@gmail.com Subject Line: Signature Generator - [Brief Description] Response Time: Within 24-48 hours 🙏 Thank You Thank you for using Signature Generator! Your feedback helps us improve the app and add new features. Don't hesitate to reach out with questions, suggestions, or just to let us know how you're using the app. Happy Signing! ✍️ Signature Generator Support Team Developer: Ashen Ishanka Email: ishankacostha@gmail.com Last Updated: August 6, 2025