support

Support - PDF to Images Pro Get Help & Support for PDF to Images Pro Welcome to PDF to Images Pro support! We're here to help you get the most out of our app. Below you'll find answers to common questions, troubleshooting tips, and ways to contact us. Quick Start Guide How to Convert PDF to Images Open the App - Launch PDF to Images Pro Select PDF - Tap the "Add PDF" button to choose your PDF file Configure Settings - Tap the settings icon to adjust image quality and watermark options Convert - Tap "Convert to Images" to start the conversion process Save & Share - Once converted, save images to your gallery or share them Image Quality Settings Low (1x) - Fastest conversion, smaller file sizes Medium (1.5x) - Balanced quality and speed High (2x) - Recommended for most users Ultra (3x) - High quality for detailed documents Maximum (4x) - Best quality, larger file sizes Frequently Asked Questions General Questions Q: What file formats are supported? A: Currently, we support PDF files only. Converted images are saved in PNG format for maximum quality. Q: Is there a limit to PDF file size? A: While there's no strict limit, very large PDFs (over 100MB) may take longer to process and could cause memory issues on older devices. Q: Can I convert multiple PDFs at once? A: Currently, the app processes one PDF at a time to ensure optimal performance and quality. Q: Where are my converted images saved? A: Images are saved to your device's photo gallery/camera roll and can be found in the Photos app. Conversion Issues Q: Why is my PDF taking a long time to convert? A: Conversion time depends on: PDF file size and number of pages Selected image quality setting Device processing power Whether watermarks are enabled Q: The conversion failed. What should I do? A: Try these solutions: Ensure you have enough free storage space Close other apps to free up memory Try converting with a lower quality setting Restart the app and try again Q: Why are my images blurry? A: Check your quality settings. Use "High" or "Ultra" quality for better results. "Low" quality is intended for quick previews only. Q: The watermark isn't showing on my images A: Ensure watermarks are enabled in settings and check: Watermark text is not empty Opacity is set above 10% Watermark size is appropriate for your image Permission Issues Q: Why can't I save images to my gallery? A: The app needs permission to access your photo library. Go to: iOS: Settings > Privacy & Security > Photos > PDF to Images Pro > Select "Add Photos Only" or "All Photos" Android: Settings > Apps > PDF to Images Pro > Permissions > Storage/Photos Q: Why can't I select PDF files? A: Ensure the app has file access permissions and that your PDF files are stored in an accessible location. Performance & Troubleshooting Q: The app is running slowly A: Try these solutions: Close other apps running in the background Restart your device Free up storage space (keep at least 1GB free) Update to the latest app version Q: The app crashes during conversion A: This usually indicates: Insufficient memory for large PDFs Corrupted PDF file Device storage is full Try converting smaller PDFs or restarting your device. Q: Ads are not loading A: Ad loading depends on network connectivity and ad availability. This is normal and doesn't affect app functionality. Supported Devices iOS Requirements iOS 12.0 or later iPhone 6s or newer iPad (5th generation) or newer At least 1GB free storage space Android Requirements Android 6.0 (API level 23) or higher 2GB RAM minimum (4GB recommended) At least 1GB free storage space Tips for Best Results PDF Preparation Use high-quality source PDFs Ensure PDFs are not password-protected Avoid extremely large files (>200MB) for better performance Quality Settings Use "High" quality for documents with text Use "Ultra" or "Maximum" for images and graphics Use "Low" or "Medium" for quick previews Storage Management Regularly clear converted images you no longer need Keep at least 1GB of free space on your device Consider cloud storage for large collections Privacy & Security Local Processing: All conversions happen on your device No Cloud Upload: Your files never leave your device No Data Collection: We don't access or store your documents Secure: Your files remain private and secure Contact Support If you can't find the answer to your question or need additional help: Email Support Email: ishankacostha@gmail.com When contacting support, please include: Device model and operating system version App version (found in app settings) Detailed description of the issue Steps you've already tried Screenshots if applicable (optional) Response Time We typically respond to support emails within 24-48 hours during business days. Feature Requests We love hearing from our users! If you have ideas for new features or improvements, please email us at ishankacostha@gmail.com with "Feature Request" in the subject line. App Updates We regularly update PDF to Images Pro with: Bug fixes and performance improvements New features and enhancements Security updates Compatibility improvements Keep your app updated through the App Store (iOS) or Google Play Store (Android) for the best experience. System Status All app services are currently operational. If you're experiencing widespread issues, check our support email for any known service disruptions. PDF to Images Pro - Convert with Confidence Thank you for using PDF to Images Pro! Your feedback helps us improve the app for everyone.